Terms and Conditions - Skip Hire Greenwich
Welcome to our Skip Hire Greenwich service. By engaging our services, you agree to the following terms and conditions. Please read them carefully before making a booking.
1. Booking and Reservations
To secure a skip, you must make a reservation by contacting our customer service team or through our online booking system. All bookings are subject to availability.
1.1 Booking Confirmation
Once a booking is made, you will receive a confirmation email detailing your skip hire schedule, size, and location.
2. Payment Terms
Payment must be made in full at the time of booking unless otherwise agreed upon. We accept various payment methods including credit/debit cards and bank transfers.
2.1 Pricing
Our pricing structure is transparent with no hidden fees. The cost is based on skip size, hire duration, and any additional services requested.
2.2 Late Payments
Late payments may incur additional charges. It is your responsibility to ensure that payments are made on time to avoid service interruptions.
3. Delivery and Collection
We strive to deliver and collect skips promptly as per the agreed schedule. Any delays will be communicated to you in advance.
3.1 Delivery Location
The delivery address provided must be accurate and accessible. You are responsible for ensuring that the delivery location is suitable for skip placement.
3.2 Collection Process
Please ensure that all waste has been loaded into the skip before collection. Failure to do so may result in additional charges.
4. Permitted and Prohibited Items
Our skip hire service is intended for the disposal of general household and commercial waste. Certain items are prohibited and must not be disposed of in the skip.
4.1 Permitted Items
- General household waste
- Garden waste
- Construction debris
4.2 Prohibited Items
- Hazardous materials (e.g., asbestos, chemicals, paints)
- Electrical appliances
- Vehicle parts and tires
Disposing of prohibited items may result in the immediate collection of the skip and cancellation of the service without a refund.
5. Liability and Insurance
We take all reasonable precautions to ensure the safety and security of your waste. However, we are not liable for any loss or damage to property resulting from the use of our skip hire service.
5.1 Damage to Property
While we strive to prevent any damage during delivery and collection, you are responsible for the condition of the area where the skip is placed.
5.2 Insurance
It is recommended that you have adequate insurance coverage for any valuable items that are being disposed of.
6. Cancellation Policy
If you need to cancel or reschedule your skip hire booking, please notify us at least 24 hours in advance. Cancellations made within 24 hours may incur a fee.
6.1 Refunds
Refunds for cancellations are subject to our refund policy and will be processed accordingly.
7. Responsibilities of the Customer
As a customer, you agree to the following responsibilities:
- Ensuring that the skip is placed in an accessible and legal location.
- Ensuring that the skip is not overloaded beyond its capacity.
- Notifying us of any changes to your booking in a timely manner.
- Ensuring that all prohibited items are removed from the skip before disposal.
8. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to you through our website or directly via email.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts of the UK.
10. Privacy Policy
Your privacy is important to us. We handle your personal information in accordance with our Privacy Policy, which is available on our website.
11. Acceptance of Terms
By hiring our skip services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Please ensure that you comply with all the above terms to enjoy a smooth and hassle-free skip hire experience with us.